Data Backup & Retention

Hands-free, secure data backup — including what Microsoft 365 doesn't cover

Microsoft 365 is not a backup solution. Your emails, SharePoint files, Teams conversations, and OneDrive data have far less protection than most businesses realize — and recovering deleted or corrupted data without a proper backup can be impossible.

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The Gap Most Businesses Miss

Microsoft 365 doesn't back up your data the way you think

The Common Misconception

"Our data is in Microsoft 365, so it's backed up and safe." — This is one of the most dangerous assumptions in small business IT.

Microsoft 365 Business Standard retains deleted items for 30–93 days depending on the service and how the deletion occurred. After that, data may be permanently unrecoverable. And that's before accounting for accidental deletion, malicious deletion by a disgruntled employee, ransomware encrypting cloud-synced files, or data loss during an account misconfiguration.

Microsoft's own Services Agreement recommends that businesses back up their data using third-party tools. We do that for every managed client — automatically, continuously, and with a retention period that actually meets compliance requirements.

1
Accidental deletionUsers delete emails, files, or SharePoint content without realizing it. After the recycle bin window closes, recovery without backup is often impossible.
2
Malicious deletionA departing employee deletes their mailbox contents, SharePoint files, or OneDrive data before their account is disabled. No backup means permanent loss.
3
Ransomware on synced filesRansomware that encrypts local files often syncs the encrypted versions back to OneDrive, overwriting good copies. Version history has limits.
4
Compliance retention requirementsNYDFS, HIPAA, and SEC rules require specific data retention periods — often 5–7 years. Microsoft's default retention windows don't meet these requirements.
5
Account misconfigurationAdmin errors during migrations, license changes, or policy updates can result in data loss that Microsoft's native tools can't recover.
Our Backup Solution

Complete coverage across every platform your business uses

We provide fully managed, hands-free backup for every critical data source your business relies on — Microsoft 365, Google Workspace, endpoints, and servers. Automated daily backups, monitored continuously, with retention periods that match your compliance requirements.

You don't have to think about it. We monitor backup job status, verify successful completion, test recovery procedures, and alert you to any failures — before they become a crisis.

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Microsoft 365

Cove Data Protection

Exchange Online, SharePoint, OneDrive, and Teams — all backed up daily with point-in-time recovery and retention up to 7 years.

Google Workspace

Backupify

Gmail, Google Drive, Calendar, and Contacts — backed up with the same frequency and retention as M365 environments.

Endpoints & Servers

Ninja Backup

Device and server backup with monitored job status, configurable retention, and rapid restore capability for physical and virtual machines.

Business Continuity

Immutable BCDR

Vendor-selected based on your environment — immutable, ransomware-proof storage with tested disaster recovery runbooks.

Compliance Retention

Retention periods that match your compliance requirements

Most compliance frameworks require data retention well beyond what Microsoft and Google provide by default. NYDFS Part 500 requires audit trail retention for six years. HIPAA requires medical records for six years from creation or last use. SEC rules require certain records for three to seven years.

Our backup solution provides configurable retention periods up to seven years, with automated backup verification, documented recovery procedures, and the evidence packages you need for compliance audits and cyber insurance renewals.

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7 years
Maximum retention period available — meets NYDFS, HIPAA, and SEC requirements
Daily
Automated backup frequency with continuous monitoring and failure alerts
Tested
Recovery procedures are documented and tested — not just assumed to work
Hands-free
We monitor, verify, and report — you don't have to think about it
Don't Assume You're Covered

Find out what would happen if you lost your data tomorrow

Schedule a free backup review. We'll look at your current backup coverage, identify what's unprotected, and tell you exactly what it would take to close the gaps.

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