Backup & Disaster Recovery

Backups that actually work when everything else doesn't

Most businesses don't find out their backup is broken until they need it. We build backup and recovery strategies that are immutable, tested, and ready for the ransomware Sunday at 2 a.m. — not just the audit on Tuesday.

Immutable, ransomware-proof storage Tested recovery procedures M365 & Google Workspace coverage Cyber insurance documentation
Review Your Backup Strategy See a Real Ransomware Recovery
The Problem

"We have backups" isn't the same as "we can recover"

Almost every business we audit has backups running somewhere. What they rarely have is documented recovery procedures, tested restore times, immutability against ransomware, and complete coverage across Microsoft 365 and cloud applications.

The gap between "the backup job ran successfully" and "we are operational again in two hours" is where most businesses discover their backup strategy doesn't actually exist.

Microsoft 365 data isn't backed up by default
Most leadership teams assume Microsoft handles backup. Microsoft handles uptime. Your email, SharePoint, and OneDrive data needs a separate backup solution.
Backups have never been tested
A backup job that hasn't been restored is a hope, not a recovery plan. We see 5-year-old backups that have never been validated even once.
Backups are reachable by ransomware
Modern ransomware deliberately encrypts or deletes accessible backups before encrypting production data. Immutability is no longer optional.
No defined recovery time
Without a documented RTO and RPO, "recovery" becomes a negotiation in the middle of a crisis. Cyber insurers now require both documented and tested.
What We Actually Do

A backup strategy you can defend in front of a board or an insurer

Not just software running in the background. A documented, tested, and audit-ready recovery program tailored to your environment, your compliance requirements, and your business continuity needs.

🔒

Immutable backup storage

Ransomware-proof, tamper-resistant retention with object lock or write-once architecture — backups that cannot be encrypted, deleted, or altered by an attacker who reaches your environment.

☁️

Microsoft 365 backup

Exchange Online, SharePoint, OneDrive, and Teams data backed up via Cove Data Protection. Granular recovery of mailboxes, sites, files, and chat history — not just tenant-level snapshots.

📧

Google Workspace backup

Gmail, Drive, Calendar, and Contacts backed up via Backupify. Per-user restore, point-in-time recovery, and full account exports when needed for legal hold or departing employees.

🖥️

Device and server backup

Workstation and server backup via Ninja Backup or Datto BCDR depending on environment. Local and offsite retention, encryption at rest and in transit, with monitoring built in.

📋

Documented recovery runbooks

A written, environment-specific playbook for what to recover, in what order, by whom, and to what success criteria. Not generic templates — tailored to your business.

✓

Tested recovery procedures

We test restores, not just backups. Documented RTO and RPO confirmed against real recovery exercises — including ransomware simulation against immutable storage.

Backup & BCDR Stack

Vendor-neutral, environment-matched

We don't have a "one backup product" pitch. Different environments need different tools. We deploy what fits your size, compliance requirements, and recovery objectives — not what pays the highest partner margin.

Why vendor-neutral matters

A 25-user professional services firm in Stamford has different recovery needs than a 4-location healthcare practice in NYC. Cookie-cutter backup deployments either over-spend on infrastructure the client doesn't need, or under-protect on coverage the client absolutely does.

We assess your environment first — RTO requirements, compliance obligations, data growth trajectory, cyber insurance language — then select tools that fit. Most of our clients run a combination of these solutions, layered by data type.

Get a Backup Assessment
💾

Datto BCDR — Image-Based Server Backup

On-premise appliance with immutable cloud replication. Instant virtualization for critical servers, screenshot verification, and 1-hour RTO targets for revenue-critical workloads.

☁️

Cove Data Protection — M365 Backup

N-able Cove for Microsoft 365 backup. Exchange, SharePoint, OneDrive, and Teams data covered. Granular restore at the item, mailbox, site, or tenant level.

📨

Backupify — Google Workspace Backup

Datto Backupify for Gmail, Google Drive, Calendar, and Contacts. Per-user point-in-time restore and full account exports for legal hold scenarios.

🖥️

Ninja Backup — Endpoint Protection

Workstation and laptop backup integrated with NinjaRMM. Image-based recovery, file-level restores, and consolidated monitoring alongside endpoint management.

🏛️

Veeam & Axcient — Enterprise Workloads

Veeam for VMware/Hyper-V and physical server environments. Axcient for direct-to-cloud BCDR. Selected for clients with compliance frameworks requiring named-vendor evidence.

Cyber Insurance Alignment

The "yes, we have backups" question on your renewal application

Cyber insurance carriers have completely rewritten their backup expectations over the past two years. The checkbox is no longer "do you have backups." It's "do you have immutable backups, with tested recovery procedures, with documented RTOs and RPOs, with M365 data protected, with offsite copies that are network-isolated."

Getting any of these wrong on your renewal can result in coverage denied, premiums doubled, or claims rejected at the worst possible moment. We produce the documentation your carrier and broker actually need — and the evidence packages that hold up to underwriting review.

Get Renewal-Ready Documentation
What Carriers Now Require

Immutability evidence

Documentation that backups cannot be modified or deleted by an attacker — even one with full domain admin or root credentials.

Tested recovery procedures

Evidence of restore tests within the last 12 months, with documented RTO results — not just backup success logs.

Cloud data coverage

Confirmation that Microsoft 365 and Google Workspace data is covered by a third-party backup solution, not relying on the SaaS provider's native retention.

Network segmentation

Offsite or air-gapped backup copies that are not reachable from the production network — a common new requirement under NYDFS Section 500.11.

Use Cases

Backup scenarios we handle every week

Different businesses need different backup architectures. These are the three scenarios that come up most often across our client base in CT, Westchester, and NYC.

RANSOMWARE RECOVERY

Friday afternoon, everything is encrypted

"We came in Monday morning and every file server is locked. The ransom demand is $400,000. Our backups are encrypted too."

We rebuild from immutable cloud backups that were never reachable by the attacker. Identity layer rebuilt, environment hardened, and operations restored — typically within 48 to 72 hours for a 25–75 user environment.

DEPARTED EMPLOYEE

The data we need is in a deleted M365 account

"Our CFO left three months ago. Legal needs every email she sent about the Q3 acquisition. The account was deleted 30 days after termination."

Cove M365 backup retains data past Microsoft's native retention windows. We restore the full mailbox, OneDrive, and Teams history for legal hold and litigation support — often in under an hour.

CYBER INSURANCE

Renewal application due in 30 days

"Our broker just sent the renewal questionnaire. There are 14 questions about backup we have no idea how to answer. The application is due in three weeks."

We assess your environment against the carrier's specific questionnaire, remediate the gaps, and produce the supporting documentation. Most clients improve from "uninsurable" to "preferred risk tier" in under 60 days.

Common Questions

Frequently asked questions

The questions most businesses ask before changing their backup strategy.

Does Microsoft 365 back up my data automatically?
No. Microsoft is responsible for service uptime and infrastructure. Your data — emails, files, SharePoint sites, Teams chats — is your responsibility. Microsoft's native retention windows (typically 30 to 93 days) are not backup. They are deletion grace periods. Any business serious about data resilience needs a third-party Microsoft 365 backup solution like Cove Data Protection.
What is immutable backup, and why does it matter?
Immutable backup means backup data that cannot be modified, encrypted, or deleted — even by an administrator with full credentials or an attacker who has compromised your environment. It is typically achieved through write-once-read-many (WORM) storage, object lock, or air-gapped retention. It matters because modern ransomware actively targets backups before encrypting production data. Without immutability, a backup is only useful against accidental deletion — not against an attacker.
How often should backups be tested?
Critical systems should be test-restored at least quarterly. Less critical systems annually. Cyber insurance carriers increasingly require evidence of tested restores within the last 12 months. "Tested" means a full restore to verify data integrity and timing — not just a green checkmark on a backup job report. We schedule and document test restores as part of our managed backup engagements.
What is RTO and RPO, and why do they matter?
RTO (Recovery Time Objective) is how long it can take to restore operations after a failure. RPO (Recovery Point Objective) is how much data you can afford to lose, measured in time. A 4-hour RTO with a 1-hour RPO means you must be operational within 4 hours, with no more than 1 hour of data loss. Both numbers should be defined per system and tested. Cyber insurers now require documented and tested RTO/RPO on most renewals.
Do you only work with one backup product?
No. We are vendor-neutral by design. Different environments and compliance requirements call for different tools. A 15-user accounting firm and a 150-user healthcare practice should not be running identical backup stacks. We assess your environment, your compliance obligations, and your recovery objectives — then select among Datto BCDR, Cove, Backupify, Ninja Backup, Veeam, and Axcient based on fit.
What does backup as a service typically cost?
Backup is included in our Professional and Sentinel managed service tiers — you do not pay separately for the software, monitoring, or testing. For clients who want backup as a standalone engagement, pricing typically runs $15 to $50 per user per month for Microsoft 365 or Google Workspace backup, with server and BCDR pricing scoped per environment. See our pricing page for details on full managed service tiers.
Can you help us recover from an active ransomware incident?
Yes, if we are already engaged with your environment or you reach us early enough in the incident timeline. Ransomware recovery is faster, cheaper, and more successful when the responding team has existing knowledge of the environment, current documentation, and pre-established immutable backups. For active incidents on environments we do not manage, we can sometimes assist, but the outcomes are significantly better with pre-existing relationships. Our Sentinel tier includes an incident response retainer for this reason.
What areas do you serve for backup and disaster recovery?
We serve businesses across Connecticut (Stamford, Greenwich, Westport, Norwalk, all of Fairfield County) and New York (White Plains, Westchester County, and all five boroughs of New York City). Backup and disaster recovery work is delivered remotely with onsite support available from our White Plains, NY and Westport, CT offices when needed.
Next Step

Find out whether your backups actually work

A 30-minute conversation about your current backup strategy, cyber insurance requirements, and recovery objectives. Honest assessment, no pitch deck.

Schedule a Backup Review See All Services
White Plains, NY  ·  Westport, CT  ·  (646) 791-2137  ·  info@mooretechnologyconsulting.com
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Moore Technology Consulting is headquartered in White Plains, NY and certified as a Minority Business Enterprise (MBE) by the New York City Department of Small Business Services (SBS) and New York State Empire State Development (ESD). We deliver managed IT and cybersecurity services to small and mid-sized businesses across Fairfield County, Westchester, and the greater New York metro area.

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