24/7 monitoring, patch management, helpdesk, and strategic IT support for businesses across Connecticut and New York. One flat monthly fee. No per-ticket charges. No surprises.
Most IT support models are reactive. Something breaks, you call, someone shows up eventually. The problem is fixed — until it happens again. Moore Technology Consulting operates on a proactive model: we monitor your environment continuously, patch vulnerabilities before they're exploited, and identify issues before your team notices them.
Every managed client gets a dedicated engineer who knows their environment. Not a ticket queue. Not a dispatcher. The same person, every time, who understands your systems, your team, and your business.
What's included
Every capability below is included in your managed engagement — actively monitored, not just deployed.
Every endpoint monitored around the clock. Alerts fire before your team notices something is wrong — not after.
Automated OS and application patching keeps your environment current and reduces the attack surface attackers exploit.
Phone, email, and portal support from real engineers who know your environment. 1–4 hour response SLA for standard issues.
Every device inventoried, monitored, and managed. Mac and PC. Remote and onsite. Single pane of glass visibility.
New hire setup, offboarding, access management, and account provisioning — handled completely so nothing falls through the cracks.
Quarterly technology reviews, IT roadmap planning, budgeting, and risk assessments aligned to your business goals.
Per-ticket billing creates a structural incentive to fix problems slowly and incompletely — the more tickets, the more revenue. Flat-fee managed IT flips that model. Our incentive is to prevent issues from occurring in the first place, because every fire we prevent is time we don't have to spend fighting it.
We got hit with ransomware on a Friday. By the following week, Moore Technology had restored our data, rebuilt our entire Active Directory, and had every machine back online. They figured out how the attackers got in, cleaned everything up, and put real protections in place we never had before.
Managing Partner — Weintraub, Traub, Tracy & Virk, CPA's | Long Island, NY
Schedule a free 30-minute consultation. We'll review your current IT environment and tell you exactly what we'd do differently.